• Payroll Account Processor

    Job Locations US-AZ-Phoenix
    ID
    2020-1359
    Category
    Customer Service/Support
    Type
    Regular FT
  • Overview

    This role will provide excellent customer service to all clientele while servicing outgoing and incoming payroll calls, emails, and faxes. You will contribute to client retention by developing good client relations through exceptional service, with a focus on the quality and accuracy of payroll input.

    Responsibilities

    • Process client payroll via heavy phone contact, email, and fax Provide support for client inquiries.
    • Ability to focus on the timely input of client payroll while maintaining quality and accuracy.
    • Ability to support clients via heavy phone interaction.
    • Ability to support clients via email.
    • Solid focus on customer satisfaction.
    • Ability to work overtime hours; weekdays and weekends as requested; not limited to but with an emphasis on daily overtime and weekend hours during year-end months (December through February)

    Qualifications

    • High School Diploma or GED equivalent required.
    • Minimum two years in a customer service environment.
    • Knowledge of payroll processing and payroll taxes a plus
    • Experience with Microsoft office products including Word, Excel, and Outlook, as well as web browsers

    Who We Are

    At BenefitMall, we believe a company is only as good as its investment in an employee’s future. We offer professional growth and tuition reimbursement, a rewarding wellness program, and numerous employee discount programs. In addition to our family centered, casual work environment, joining our team means receiving competitive compensation, comprehensive health benefits, paid time-off, employer-paid holidays, and 401(k) match.

     

    When you join BenefitMall, you aren’t just starting a new job, you become an important part of our growing and collaborative team. With over 40 years of providing benefits and payroll services nationally, BenefitMall is an industry-leader dedicated to offering top-notch solutions to our clients.

     

    We are an EOE F/M/D/V

     

    BenefitMall provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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